Customer Care Program : ESE
Education – Support – Engagement
Education
– V/C Training
– Monthly Newsletter
Support
– Remote Control A/S
– Quarterly C/S Tour
Engagement
– Best Practice Sharing Network
– Weekly Q&A
Dealer Care Program : ESE
Education – Sales Support – Engagement
Education
– 2-Step Training (specialist-expert)
– ERP (Expert Reward Program)
– Product / Sales / CS / Marketing
Sales Support
– Demo Tour (Morpheus3D Master gives Field Training)
– Collaborative Research (Building Key opinion leaders)
– Joint Seminar (Agenda setting in the region)
Engagement
– Weekly TEAM Review (Q&A)
– Monthly TEAM All-hands (Best Practice Share)
– Quarterly TEAM Seminar (Sales Conference)